Technical Program Manager · Fintech Builder · Partnerships
Business meets systems.
I sit at the intersection of business and technology — closing the gap between customer needs, commercial decisions, technical delivery, and the operational details that make financial products work.
I started in sales and business development, overachieved targets, and learned to understand customers and close the right commercial conversations. From there, I moved through customer success, partnerships, and operations into technical program management. Today I work with senior executives, engineering, banks, integrators, and operations to take complex programs from an idea to a working system.
Commercial context, technical delivery, and operational follow-through.
Kodo
Technical Program Manager · Jul 2021 — Present
Worked on a credit card program, its wind-down, and end-to-end reconciliation.
Set up and managed a prepaid card program, added customers, streamlined processes, and put onboarding documents in place.
Worked with multiple fintech and payment integrators and major banks including ICICI, Axis, HDFC, and Yes Bank.
Worked end to end on BBPS rails, understood settlement and flow, and got the integration developed; now almost live.
Worked with clearing houses, RTAs, KRAs, and AMCs to set up an investment platform.
Specialise in closing contracts and negotiating commercials, while working closely with senior-level executives.
Working with the CEO and Director of Engineering on a corporate treasury platform: T&Cs, business rules, risk profiling, compliance research, and corporate onboarding journey.
myHQ
Business Development & Operations · Sep 2020 — Jun 2021
Started on the business side in sales, customer-facing operations, and partnerships.
Overachieved sales targets and built a strong foundation in customer discovery and commercial execution.
Automated agreement generation and worked on end-to-end agreement closures with enterprise accounts.
03 / Selected work
Built, launched, coordinated.
Integration
Connected Banking
20+ clients live in 4 months
Built end-to-end connected banking payouts with major banks, covering integration, documentation, commercial coordination, and hands-on onboarding.
Axis · ICICI · HDFC · Yes Bank
Product
Card Programs
Credit card · Prepaid card · Reconciliation
Worked on a credit card program and its wind-down, including reconciliation. Set up and managed a prepaid card program, added customers, streamlined processes, and established onboarding documentation.
Cards · Prepaid instruments · Operations
0→1 Fintech
BBPS Rails
End-to-end · Almost live
Worked end to end on BBPS rails: understood the payment and settlement flow, coordinated with partners, and got the integration developed through to its final launch stage.
BBPS · Settlement · Payment aggregators
Product & Partnerships
Investment Platform
Clearing houses · RTAs · KRAs · AMCs
Worked with major clearing houses, RTAs, KRAs, and AMCs to set up an investment platform, coordinating the ecosystem, requirements, and operational dependencies.
Investments · Money market · Compliance
0→1 Product
Corporate Treasury
Research · Compliance · Onboarding
Working closely with the CEO and Director of Engineering on technical and business coordination. Researched T&Cs, business rules, risk profiling, compliance requirements, and planned the corporate onboarding journey.
Treasury · Risk · Business rules
Website
CreditGuru
Live website
Built a professional website for a Delhi NCR-based financial consulting firm covering loans, insurance, mutual funds, and CIBIL improvement, with lead capture and SEO optimisation.
Built the marketing website for an AI-powered idle cash management platform for corporates, covering the product, value proposition, and early access signup.
A Postman-style bulk API runner for cURL, CSV/JSON variables, request previews, batch execution, response visibility, and JSON export—built for payment API testing and QA.
“Haardik has a strong understanding of how cards, bank transfers, and operational banking flows work in the Indian fintech ecosystem, especially in environments involving multiple banking partners, compliance constraints, reconciliation, and operational dependencies. What I appreciated most was his ability to push complex cross-functional initiatives through and get things done without excessive coordination overhead. He was comfortable going deep into both operational and technical details when required. He brings strong ownership and execution focus, which makes him particularly effective in fast-moving fintech environments.”
“Haardik demonstrates outstanding abilities in business development. He excels at identifying and understanding the complete range of client needs and expectations, maintaining consistent communication, and prioritizing timely delivery. Haardik's work style is characterized by exceptional transparency, and he consistently fulfills all commitments made to clients.”
“Haardik is a Jack of all trades. Whether it was core sales or customer retention or partner onboarding, he did it all, and that too flawlessly. He excels at negotiations, understanding customer requirements, and product automation. He also happens to be a fast learner and helped various other departments with their respective roadblocks.”
“I have had the opportunity to be a part of Hardik's journey at myHQ right from the moment he walked in for the interview and have seen him grow as a professional over a period of 6–8 months. He is a fast learner, takes ownership of whatever falls on his plate and believes in delivering with quality.”
“Been a pleasure interacting with Haardik over the last few months as one of Kodo's customers. Grateful for the prompt support that Haardik has always extended not just during the pre-sales journey but even more so when it comes to managing customer success.”
“Haardik has always been more of a friend to me than a coworker. He brings great amounts of positive energy with him and has been trusted with important time sensitive projects which he delivered on time with excellence. He has shown extreme discipline and enthusiasm towards his work since the day of his joining.”
“Enthusiastic, Self Motivated and Goal Oriented! Haardik is one of the most self motivated and curious people I have met. He thinks of company growth as a whole, is process oriented, and is always focused on the macro objective of the organization.”
“In my interaction with Haardik I found him to be super focused on customer satisfaction and delight. He goes over and above his call of duty to help in issue resolutions.”
